This Is Why We’re In A Recession, Part 65

| Right | July 19, 2017

(A customer comes in with an item she bought the week before, that is now cheaper. I do an exchange so that she will get the price difference credited back to her debit card.)

Me: “Okay, ma’am, you will be getting $15 back on your card.”

Customer: “Well, I want to use this gift certificate that I have, too, so can you add this on, too?”

(She hands me the certificate worth $20.)

Me: “Uh, ma’am, we already owe you $15. There’s no need to for the gift certificate. You’re getting money back.”

Customer: “Yeah, but I want to use this up before it expires. Why can’t you just use it”?

Me: “Because you’re total is minus $15, so the store is already giving you $15. We cannot turn a gift certificate into cash.”

Customer: “But, I just want to use it up before it expires! I’m so confused; can I talk to a manager?”

(The store manager comes over and tries to explain it again to her, but she still doesn’t get it. This has been going on for at least 5 minutes now and a line is starting to form.)

Customer: “I’m confused, but I’ll just go along with it.”

Me: “Okay. Now, if you can just swipe your card, so we can credit it?”

Customer: “Oh, I left my card in my car.”

Me: *internal face-palm*

 

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