This Is Why We’re In A Recession, Part 61
(A customer calls, asking me to ship a few items to her house.)
Me: “Yes, ma’am, we’d be happy to ship those items to you. You’d need to pay the Fed Ex fees, but you will get your [difficult to find clearance merchandise].”
Customer: “You mean I have to pay?”
Me: “Yes, ma’am, you have to pay for shipping.”
Customer: “What about UPS? Would they charge to ship?”
Me: “Yes, ma’am. Every delivery company has shipping charges.”
Customer: “Well, can you put it on hold for a few weeks? I’m going on vacation and I don’t have any money now.”
Me: “No, ma’am, we cannot do that. Unless you pay, you cannot store merchandise for weeks.”
Customer: “But I don’t have any money now…”
Question of the Week
Have you ever served a bad customer who got what they deserved?