This Is Why We’re In A Recession, Part 18
Me: “Thank you for calling [Bank]! This is [My Name] speaking; how can I help you?”
(I hear an elderly customer, sounding very annoyed.)
Customer: “Yeah, I want to know the balance in my account.”
Me: “Okay, sir. If I can just get your social—”
Customer:“I don’t give my social to anyone!”
Me: “Okay, that’s fine. I’ll need to get your account number, then.”
Customer: “Okay.”
(He states a number that’s far different from the norm.)
Me: “Okay, sir, I don’t see that account. Could you repeat that?”
Customer: “I just gave it to you! It’s [number]!”
Me: “I’m sorry, sir; I don’t see anything in our system.”
Customer: “What? You had better see something in your system!”
Me: “There’s nothing here. I could try your social, and see if it will come up then.”
(He gives me his social.)
Me: “Hmm. I still don’t see anything here.”
Customer: “What? How does that happen? Do you have any idea how much money I have there?”
Me: “I have no idea, sir. Nothing is coming up that’s connected to your account number or social.”
Customer: “Is this [Competitor’s Bank]?”
Me: “No, sir, it’s [Company Bank].”
Customer: *click*
