This Is Why We’re In A Recession, Part 18

Me: “Thank you for calling [Bank]! This is [My Name] speaking; how can I help you?”

(I hear an elderly customer, sounding very annoyed.)

Customer: “Yeah, I want to know the balance in my account.”

Me: “Okay, sir. If I can just get your social—”

Customer:“I don’t give my social to anyone!”

Me: “Okay, that’s fine. I’ll need to get your account number, then.”

Customer: “Okay.”

(He states a number that’s far different from the norm.)

Me: “Okay, sir, I don’t see that account. Could you repeat that?”

Customer: “I just gave it to you! It’s [number]!”

Me: “I’m sorry, sir; I don’t see anything in our system.”

Customer: “What? You had better see something in your system!”

Me: “There’s nothing here. I could try your social, and see if it will come up then.”

(He gives me his social.)

Me: “Hmm. I still don’t see anything here.”

Customer: “What? How does that happen? Do you have any idea how much money I have there?”

Me: “I have no idea, sir. Nothing is coming up that’s connected to your account number or social.”

Customer: “Is this [Competitor’s Bank]?”

Me: “No, sir, it’s [Company Bank].”

Customer: *click*