This Is Why We’re In A Recession, Part 104
I work for the call center of my local credit union.
Member: “I have a problem with your app. I’m trying to do a mobile deposit, and it’s not letting me do cash.”
Me: “That is correct?!”
Member: “Why isn’t it letting me deposit cash? I’m taking a picture of the front and back of the bills.”
Me: “Because it’s cash. We have no way to prove that you wouldn’t just spend that cash. You can take your deposit to an ATM, a branch, or a shared branch to make your deposit, but you can only deposit checks through the app.“
Member: “I can’t make it to any of those places any time soon. What if I submit a video of me burning the cash after I do the deposit? That way you’ll know for sure I’m not trying to scam you!”
Related:
This Is Why We’re In A Recession, Part 103
This Is Why We’re In A Recession, Part 102
This Is Why We’re In A Recession, Part 101
This Is Why We’re In A Recession, Part 100
This Is Why We’re In A Recession, Part 99
Question of the Week
Tell us about the rudest customer you’ve ever met.