This Is Why We’re In A Recession

| Learning | December 14, 2016

(I work in a call centre for an arms length government agency that finances students. Half the time I wonder how any of them got into university.)

Me: “Good afternoon, [Agency]. How may we help you?”

Caller: “Where the h*** is my payment?”

Me: *passes through security* “Okay, can you confirm which academic year you haven’t received a payment for?”

Caller: “2016/17.”

Me: “You haven’t applied for that academic year.”

Caller: “Oh, I haven’t? If I apply online today how long will it take to get payment?”

Me: “Applications can take six to eight weeks to complete depending on your circumstances. Once fully approved, payment will be made within three-to-five working days depending on your banks processing times.”

Caller: “HOW AM I MEANT TO SURVIVE SIX TO EIGHT WEEKS WITHOUT ANY MONEY?!”

Me: *face-palms*

 

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