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This Is Why We Need Libraries

, , , , , , , , | Right | November 26, 2022

I work in a public library. A woman comes up to our help desk with a young girl about five or six years old. It should be noted that the woman is white, but the young girl is black.

Patron: “Hello. Long story short, I am fostering this girl while her asylum application is going through the motions. Her English is limited, but she’s fluent in French. My French is okay, but I’m having trouble explaining the concept of a library.”

Me: “My coworker is fluent in French. Maybe she can explain easier?”

Patron: “Thanks, but I don’t think it’s a translation issue. I just don’t think she understands the concept.”

Me: “Hmm. I’ll call my coworker over and let’s see what we can do.”

I call my coworker over, who is originally from Martinique. After explaining the situation, he starts speaking to the little girl. What they say was translated to me after.

Coworker: *To the little girl* “So, how it works is that you look at the books. When you find one you like, you bring it to me or to my friend here, and we make a note. Then you can borrow it!”

Little Girl: “What does ‘borrow’ mean?”

Coworker: “It means that as long as you promise to bring it back when you have finished reading it, you can take it home.”

Little Girl: “But I have no money.”

Coworker: “It’s okay. You don’t need money. You just need to bring the book to me or my friend. As long as you’re with your guardian, we can sort out the rest.”

Little Girl: “So… I can read the books?”

Coworker: “Yes!”

Little Girl: *Eyes going wide, looking around the whole place* “I can read… all the books?”

Coworker: *Laughing* “Haha, yes, as fast as you can read them!”

She is simply awestruck. She slowly turns around, as if the sheer size of the place is finally dawning on her. She then tugs on the shirt of her foster mum.

Little Girl: “Let’s go find the books!”

She checked out with five books (the maximum for a child dependent on an adult library card) and she was back within days to return them and check out five more.

After a few months of this, and as her English improved unbelievably quickly (I wonder how that was happening?) she was able to get her own card, and her voracious appetite for books increased as a result.

Sixteen years later, the asylum application is a thing of the past, and this little girl is now a young woman studying for her degree in Literature. She uses our library for all her resource materials.

At the time of writing this story, she currently has the maximum number of books out on loan and has never been late in returning or extending their loans.


This story is part of our end-of-year Feel Good roundup for 2022!

Read the next Feel Good 2022 story!

Read the Feel Good 2022 roundup!

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