This Is Why We Have Self-Checkout Lanes
Customer: “Put that bread in the bag.”
Coworker: “I don’t want to break it…
(The grocery bags are already very full.)
Customer: “No, it’s CRUSTY!”
(The customer rushes over, grabs it, and STUFFS it into the bag, totally crushing it.)
Customer: “See? It didn’t break! Can you make the bags more even?”
(My coworker takes out some of the groceries and evenly weights the bags.)
Customer: “No, make them more evenly weighted!”
Coworker: “I just did…”
Customer: “NO, NOW IT’S NOT FAIR TO ALL OF THE OTHER BAGS!”
(The customer grabs her bags and literally runs out of the store.)
Question of the Week
Have you ever served a bad customer who got what they deserved?