This Is Why We Don’t Color Code People, Part 2
(I work at a mall kiosk store for a major telecom company in Canada. One morning, two full-time employees and I are all at work. I’m white, but the other two are Iranian and Filipino. A customer comes in.)
Customer: “Are you available?”
Me: “I can be.”
Customer: “Oh, thank God! I don’t think that g***…” *gestures to my Filipino coworker* “…over there is smart enough to fix my problem.”
Me: “Excuse me?!”
Customer: “You know what I mean! Does that P*** even speak English?”
Me: “Sir, you can leave now.”
Customer: “EXCUSE ME?!”
Me: “Leave, sir. I need you to leave the area around my kiosk.”
Customer: “I want to speak with your manager.”
Me: “Very well, sir. Would you like to speak with the assistant manager, too?”
Customer: *nods*
(I wave over my Iranian and Filipino coworkers, who happen to be the managers.)
Filipino Coworker: “Hello, sir, what seems to be the problem?”
Customer: “Is this a joke!? I’m leaving!”
All Three Of Us: “Thank you, sir!”
This story is included in our Philippines roundup – part of the Not Always Right World Tour!
Read the next Philippines story!
Read the Philippines roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
