This Is No Time To Be Calling
(I have closed and locked the door for the night, and am counting the till and doing closing duties. The lights are mostly off and the hours are clearly visible on the door. I hear something rattle the door, pause, rattle harder, then pound on it. I am just out of view of it, but I poke my head out to see a dark form in the doorway. I choose to ignore it until the phone rings. Curious, I answer.)
Me: “[Store]. We closed at 7:30. This is [My Name].”
Customer: “Hi. I’m trying to get in but the door is locked.”
Me: “Yes, sir, we closed at 7:30.”
Customer: “What time is it?”
Me: “7:48.”
Customer: “Well, you’re still there; can you let me in?”
Me: “No, sir, I stopped being paid three minutes ago. Our hours are on the door; feel free to come back when we’re open.”
(I hung up after that. He called back several times and I didn’t answer. Curious to see what messages he left for my coworkers.)
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?