This Is My Last Report

(I am talking to our school’s new IT helpline that is handled by people in New York.)

Me: “Emails from my address are not reaching outside the school. I can receive them but mine are not reaching them. I can send and receive emails from the school just fine.”

Tech Support: “There is nothing wrong with network or server.”

Me: “And you know this how?”

Tech Support: “There have been no reports of trouble.”

Me: “So the first report doesn’t count?”

Tech Support: “There have BEEN no reports.”

Me: “What about mine?”

Tech Support:  “Huh?”

Me: “I’m making a report of trouble?”

Tech Support: “What’s the problem you’re having?”

Me: “…”