This Is Going ‘To Go’ On Forever
(I am working the front counter at a fast food place and my first sentence to all customers is scripted. It’s, “Hi, welcome to Fast Food Place. Will this be for here or to go?” I see a spaced-out lady approaching.)
Me: “Hi, welcome to [Fast Food Place]. Will this be for here or to go?”
Customer: “Yes.”
Me: “Would you like it for here or to go?”
Customer: “Yes.”
Me: “Will you be dining in or taking out?”
Customer: *visually agitated that I keep asking* “YES.”
(Finally I just hold up the plate or to go container and make her point to one.)
Question of the Week
Have you ever served a bad customer who got what they deserved?
