This Is Ending ‘Up’ Badly
(I’m working in a small thrift store where we sell items for generally pretty cheap when a middle-aged man walks in and starts shopping.)
Customer: *puts a jacket on the counter* “I need you to check the price of this now.”
Me: *after scanning the item* “Okay, sir, this jacket comes up to 19.99.”
Customer: “19.99? The rack says 3.99, though.”
Me: “It’s a 3.99 and up rack so the prices could vary.”
Customer: “It says 3.99, though.”
Me: “It’s a 3.99 and up rack, sir.”
Customer: *walks over and grabs five more identical jackets* “Price check these.”
Me: “These are all of the same jacket they’ll all be the same price.”
Customer: “But it says 3.99.”
Me: “It’s an ‘and-up’ rack; the prices vary.”
Customer: “So it’s now 3.99?”
Me: “No, sir.”
Customer: “Hmm, okay…” *dumps everything on the counter and walks out*
Question of the Week
Have you ever served a bad customer who got what they deserved?
