This Is A Wine’d Up
I help manage a liquor store in Glasgow. As I’m stocking, a customer bursts through the doors in a bit of a fluster.
Customer: “Hello! Can you please help me? My friend has sent me out looking for a particular bottle of wine for their party tonight. This is the fourth shop I’ve been to, and nobody has it.”
Me: “Well, I can certainly try.”
Customer: “Thank you! It’s called Maison Rouge.”
Me: “Umm, that sounds familiar, but I don’t think we have it.”
I spend a few minutes checking our stock with something tickling the back of my mind but not quite passing the message through.
Me: “No, I’m sorry, but we definitely don’t have it. There’s something about the name, but I can’t quite put my finger on it. Anyway, there’s a shop five minutes away you might want to try.”
Customer: “Oh, no. Well, hopefully, they will.”
She leaves and I stand and talk to myself for a minute.
Me: “Hmmm, Maison Rouge, Maison Rouge. Wait, she’s looking for a bottle of the House Red?!”
Question of the Week
Have you ever served a bad customer who got what they deserved?