This Is A Local Shop For Local People
(I volunteer for a local charity who just took over a shop from another local charity who went bust six months ago. My wife is the manager. The name of the charity has the county in it.)
Customer: “Is [Employee] here?”
Me: “No, sorry, we’re a new shop now and there are only the three of us at the moment.”
Customer: “So, what charity is running it now?”
Me: “[Charity].”
Customer: “And what do they do?”
Me: “Support homeless people in the area.”
Customer: “Well, they’re not local, are they! They all come here!”
(She stormed out, I stood there dumbfounded and then managed to get out, “That was a bit harsh,” while my wife laughed.)
Question of the Week
Have you ever served a bad customer who got what they deserved?
