This Has A Bad Ringing Out To It
(I’m a cashier and it’s the end of my shift. I have my register light off and my “closed” sign up. There are other cashiers on either side of me with no customers. I’m about to sign off, when a man in his 40s comes walking up with a basket containing a few items.)
Customer: “Wait, wait, wait. Don’t go anywhere. I only have three things.”
(I look at the cashiers on either side of me.)
Me: “I’m sorry, sir. I’m closed, but my coworkers would be happy to assist you.”
Customer: *sighs* “You’re gonna make me carry my basket all the way over there?”
Me: “I… I guess I can ring you out.”
Customer: “Great! Thank you!”
(He hands me his basket and watches as I ring up his three items.)
Me: “Your total comes to $6.79.”
Customer: “Oh, wait! I forgot the one thing I came in to get.”
(He runs off before I can even open my mouth. I’m waiting for a good five minutes before I see him coming again… carrying an armful of groceries.)
Customer: “These, too.”
Me: “…”
(I don’t say anything, but ring up the additional items.)
Me: “Your total is now $24.37.”
(The man goes to reach for his wallet.)
Customer: “Oh s***. I forgot my wallet in my car.”
Me: “That’s fine. I can hold your order while you run out.”
(I waited another ten minutes. The guy never came back.)
Question of the Week
Have you ever served a bad customer who got what they deserved?