This Happens “Ad” Infinitum

, , , | Right | July 21, 2020

I am working in a popular retail store that sells a wide variety of clothing and I am currently putting away clothing customers have left in the fitting rooms. A customer asks me for some help.

Customer: “I’m looking for a certain shirt I saw.”

Me: “Of course, do you recall the brand?”

Customer: “No.”

She gives a brief description.

Me: “Hmm, that sounds like [Brand]. Do you remember anything else about the shirt? Did it have buttons or any other features?”

Customer: “I don’t know.”

Me: “I have an ad here; did you see it in an ad that was mailed to you?”

Customer: “No, I saw it in [Competitor]’s magazine.”

Me: *Pauses* “Let me show you some similar items.”

This situation happens more often than I care to admit!

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