This Guest Upgraded Themselves To Your Number One Problem
I work at the front desk at night in a hotel. On this particular day, I’ve been asked to stay a few hours late. Knowing that mornings are busy, I run to the bathroom while there’s no one there. I’m gone for maybe two minutes, and then I come out of the bathroom.
Guest: “There you are! How dare you leave your desk?! Don’t you know that important people like me need to check out?”
Me: “My apologies, sir, which room is it?”
Guest: “It’s [room number]! And I’d like to leave a comment card for your manager about your incompetence!”
Me: “I’m very sorry, sir, but we have no comment cards available at the front desk. However, I’d be more than happy to inform my manager that Mr. [Caller] believes that I shouldn’t be allowed to empty my bladder when I see fit, seeing as that would dictate whether I was competent or not.”
Guest: “Snotty little b****!” *Storms off*
The other guest gave a slow clap and head nod of approval.
Question of the Week
Tell us your most amazing work-related story!