This Game Has Been Well Trade
(I’m ringing up a customer for his game trade-in. It’s a rather old game.)
Me: “All right. You’ll be getting $5 store credit, or $3 cash.”
Customer: “What?! I paid $50 for that game four years ago!”
Me: “Yes, but it’s a little scratched. A few sequels have also come out since then.”
Customer: “I want at least $30 for it.”
Me: “If you were a customer, would you pay $30 for this old game?”
Customer: “No.”
Me: “Then why would you expect anyone else to?”
(The customer stared at me dumbfounded. He then asked for his $3.)
This story is part of the American States roundup!
Question of the Week
Have you ever served a bad customer who got what they deserved?
