This Feels Super Illegal
This is my great aunt’s story, from before the age of computers. Her regular doctor retired and a new one took his place. On her first visit to him, he diagnosed her with an illness and referred her to a specialist that he knew. He had to hand-write the referral and left the room to do so, returning a short while later with it in a sealed envelope.
Doctor: “Give this only to [Specialist].”
[Great Aunt]’s old doctor always wrote referring letters in front of her, he never sealed the envelopes, and the letters were usually handed to the receptionist.
[Great Aunt] was suspicious, so she steamed the envelope open to read it as soon as she got home. The note basically said that she didn’t have the illness he had diagnosed and also stated why he referred her.
Note: “This old lady is loaded; milk her for all she’s worth.”
Question of the Week
Have you ever served a bad customer who got what they deserved?