This Dollar Is Noncents
(Every Monday, my video rental store has a special where you can rent any movie for $1.)
Customer: “Excuse me, can you tell me more about this dollar Monday thing?”
Me: “Of course. Every Monday, all of the DVDs in store are just $1 to hire!”
Customer: “What does that mean?”
Me: “It means you can come in and rent any movie you want, new or old, for just $1!”
Customer: “So, does that mean weekly movies?”
Me: *smiling* “It sure does, everything is included!”
Customer: “Well, what about 5 night hires? Are they included?”
Me: *still smiling* “Yes, sir. All of the DVDs are included in this special.”
Customer: “Okay, so what about 3 night hires?”
Me: “They are. Everything is included in this deal—new releases and weekly movie rentals.”
Customer: “Okay, good. And what about overnight hires? Are they $1 too?”
Me: “Yep. As I said before, all movies are $1 to hire.”
Customer: “Well, that’s stupid! Why does it have to be so confusing? You people need to make it less complicated so normal people can understand!” *storms out*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
