This Customer Is Not A Good Catch

, , , | Right | September 10, 2020

I’m new to this particular employer but a retail veteran. I always do my work in “android mode,” saying only what I need to say and displaying zero emotion. I’ve been told my voice even sounds robotic. I’m working at a register today.

Customer: “How much is this?”

I look at the price tag.

Me: “$15.99 plus tax, sir.”

Customer: “That is outrageous! I can get it for half that price at [Other Store]!”

I remain silent.

Customer: “You are disrespecting me by selling this for $16!”

I say nothing.

Customer: “I demand to be respected!”

Me: “Sir, are you purchasing this or not? If not, I need to ring through the man behind you.”

Customer: “F*** YOU!”

He turns to walk away, still holding the item.

Me: “Sir, if you don’t want to pay for that, please hand it to me and I will restock it later.”

Customer: “YOU MOTHERF*****! I HATE THIS STORE!”

He throws the item at me and I catch it.

Me: “Have a nice day, sir.”

The customer glared at me and then walked off.

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