This Customer Is Not A Good Catch
I’m new to this particular employer but a retail veteran. I always do my work in “android mode,” saying only what I need to say and displaying zero emotion. I’ve been told my voice even sounds robotic. I’m working at a register today.
Customer: “How much is this?”
I look at the price tag.
Me: “$15.99 plus tax, sir.”
Customer: “That is outrageous! I can get it for half that price at [Other Store]!”
I remain silent.
Customer: “You are disrespecting me by selling this for $16!”
I say nothing.
Customer: “I demand to be respected!”
Me: “Sir, are you purchasing this or not? If not, I need to ring through the man behind you.”
Customer: “F*** YOU!”
He turns to walk away, still holding the item.
Me: “Sir, if you don’t want to pay for that, please hand it to me and I will restock it later.”
Customer: “YOU MOTHERF*****! I HATE THIS STORE!”
He throws the item at me and I catch it.
Me: “Have a nice day, sir.”
The customer glared at me and then walked off.
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
