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This Customer Has Tissue Damage

, , , | Right | June 3, 2019

(I’m a personal shopper. I’m at the customer service desk, talking with another personal shopper and a manager, when the phone rings. The manager answers the phone but gives it to my coworker, since an online customer is calling with questions about her order. I think nothing of it, since customers call all the time to change their orders, and I go to the office. A while later, my coworker comes in.)

Me: “Who was on the phone?”

Coworker: “[Customer]. She wanted to make sure that we only picked green tissue boxes. And if we couldn’t get them, then to only sub them with purple boxes.”

Me: “What? Seriously?”

Coworker: “Yeah.”

Me: “Why?”

Coworker: “She said she needed them to match her bathroom.”

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