This Customer Has Blown Another Kind Of Valve
(It is my first week at a new job, and I have been lucky that most of the “regulars” recognize that I am new to this store and try to help me help THEM. One customer comes in with a part and drops it onto the counter in front of me, ignoring the customer I’m already waiting on.)
Customer: “I need one of these, and I AIN’T GOT ALL F****** DAY!”
(I recognize the general part as being a valve and ask what it goes on — what does it do?)
Customer: “My truck, smarta**!” *not the answer we need*
(At this point the customer that was already in front of me looks over and says:)
Regular Customer: “That looks like a [specific type of valve]. What kind of truck does it go on?”
(The customer ignores the regular customer and just glares at me, so I ask him the same question.)
Me: “Sir, what kind of truck does it go on?”
Customer: “My red one!”
Question of the Week
Have you ever served a bad customer who got what they deserved?