This Conversation Is Going Further Downhill

(I work at a tourist information centre. Pendle Hill is, strangely enough, a very large hill in Pendle; it can be seen from miles around and is impossible to miss.)

Me: “Hello, [tourist information]. My name is [My Name]; how can I help you?”

Customer: *on phone* “Hi, I’m just ringing to see if you know the postcode for Pendle Hill; I want it for my satnav.”

Me: “Well, the hill itself doesn’t have a postcode, but I can give you the postcode for the village at the bottom of the hill, which is [postcode].”

Customer: “Are you sure you don’t know the postcode of the hill? I’m worried that I won’t find it from there.”

Me: “It’s a hill, so it doesn’t have its own postcode. The village is right at the bottom; it’s impossible to miss from there. I really do think you’ll find it.”

Customer: “Can you give me the postcode for any of the attractions around the hill, just in case?”

Me: “Not really, since it’s just the hill, on its own; like I said, there’s a village at the bottom, there are a pub and a couple of shops, but that’s it.”

Customer: “So, Pendle Hill is just a hill? I thought it was like, a tourist attraction or something.”

Me: “Well, yes, it is a tourist attraction, but the idea is to walk up the hill; there’s a very good view from the top, but there isn’t much else to do there.”

Customer: “Oh, I thought there was more to it than that. Are you sure it doesn’t have its own postcode?”