This Campaign Is Not So Pretty In Pink

, , , | Right | February 13, 2020

(I work in the retail area at a cosmetology school. In October, our product line promotes breast cancer awareness month. Our hand cream has a pink band around the bottle to explain this.)

Me: “Welcome to [Salon]. What brings you in today?”

Customer: “I’m looking for hand cream.”

(I take the customer over to the shelf with the lotions and begin talking with her about our hand cream, having her try out a sample from a normal bottle. She likes it, so I grab one of the pink-banded bottles to sell her.)

Customer: “Well, I don’t want it if it’s pink!”

Me: “What do you mean? There’s just this pink band around the bottle for breast cancer awareness; part of your purchase today will be donated toward research for a cure!”

Customer: “I don’t want pink hand lotion!”

Me: “Ma’am, the lotion is still white. There is just a pink band around the bottle.”

Customer: “I don’t want it!”

(She stormed out.)

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