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This Call Went South

, , , | Right | February 1, 2019

(My town was founded as two towns back in the lumber baron days, and was made into one much later. Residents still know and refer to the areas on either side of the bridges over the river as “East Side” or “West Side.” This is important whenever giving directions, for example. It is my day to work the circulation desk at the library, and part of that includes fielding phone calls. I pick one up about halfway through the day.)

Me: “Circulation desk. This is [My Name] speaking. How may I help you?”

Caller: “Hello! I was hoping to get some directions to the library!”

Me: “Certainly! Our address is [address]. Does that sound familiar?”

Caller: “Not really…”

Me: “Hmm, well, are you East Side or West Side?”

Caller: “What?”

Me: “East [City] or West [City]? I can give you directions based off of that.”

Caller: “There’s an East and West [City] now?”

Me: “Er, as long as I’ve lived here… in [City], Michigan.”

Caller: *starts laughing!* “Oh, my God!”

Me: “What is it?”

Caller: “I meant to call the [Same City], Oregon library!”

Me: *starts laughing as well* “Yes, our library would be a bit of a drive!”

(We both had a good laugh about the mix-up. I wished her luck in her endeavor and spent the rest of my shift in a lighter mood!)

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