This Call Is Not Their Calling
(Receiving an inbound call:)
Me: “Good morning. I’m [My Name]; how may I help you?”
Client: “Hey, can I have your number so I can call you back?”
Me: “Well, sir, you are calling right now.”
Client: “Yeah, but can have the number?”
(A moment of silence…)
Me: “Yes, of course!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
