Third Time Afortunado
(I am working in a department store around the holidays. In the days leading to Christmas, we are slammed with customers every day. Although my name is uncommon, I somehow end up working with two other girls who have the same name. I work registers, one works stock in the back, and another is a shift manager, and we all look very different from each other. I’m checking out customers when my coworker tugs my shoulder.)
Coworker: “Hey, can you help me with something?”
Me: “Sure, what’s up?”
Coworker: *gestures towards customers in front of her* “Can you explain the return policy to them?”
Me: “Why? You’ve been here longer than me.”
Coworker: “But I don’t speak Spanish.”
(I’m Native American, so it’s a pet peeve of mine when people assume I’m Mexican because it leads to other insults. So, naturally, I get offended.)
Me: “And what? Because I have dark skin, I must speak Spanish?”
Coworker: “What? No!” [Store Manager]—” *who is not working that day* “—told me you spoke Spanish.”
Me: “No. I don’t. Are you sure you have the right [My Name]?”
Coworker: “Hmm.” *speaks into walkie* “Hey, [Assistant Manager], which [My Name] speaks Spanish?”
Assistant Manager: “Uh… Honestly, I don’t know. Page [My Name #2] up. She’s on the floor right now.”
(We page [My Name #2] to come to the register.)
My Name #2: “What’s up?”
Coworker: “Do you speak Spanish?”
My Name #2: “No. Why? Who told you that?”
(It turns out that the store manager told the other managers that [My Name] could speak Spanish, but failed to mention which of the three could. Of course, it ended up being the one who worked stock in the back and didn’t have a walkie.)
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?