Thinking On The Box
Colleague: “[My Name], do you have a tape measure?”
Me: “Yes, but it is a mini one; it’s only one meter in length.”
Colleague: “No problem, I’ll take it. Let’s go measure some supplies. You bring a pen and paper; write down the figures.”
Me: “Okay.”
(A few minutes later, my colleague is bent over a long box…)
Colleague: “Ugh! I can’t reach the end. Hey! Your tape measure is not long enough!”
Me: “I told you it was a mini. Anyway, it is 104 cm.”
(My colleague stretches, and finally reaches the end of the box.)
Colleague: “Okay, here’s 90 cm, let me move and measure the rest.”
Me: “It’s 104 cm.”
Colleague: “What? 90 cm, plus uh—”
Me: “It’s 104 cm.”
Colleague: “How do you know? You’re not the one measuring!”
Me: “It says so right here at the end of the box.”
Question of the Week
Have you ever served a bad customer who got what they deserved?