Think Before You Ink, Part 8
We work on appointments only. A young customer comes in; she’s kind of a regular, and not a very easy one, always nagging and trying to lower prices.
Customer: “Hi, I’d like this little bow tattooed here on the arm.”
Me: “Sure, that’ll be 130€. When would you like to do that?”
I start taking out the appointment diary.
Customer: “No, no. I want it right now.”
Me: “But… it’s not possible right now. We work on appointments only. Besides, I’m waiting for the next customer. I really can’t do it.”
Customer: “But… I want it now… pleaaaase.”
She’s literally trying the “puppy eyes” on me. I try not to laugh because she sounds like she’s four years old.
Me: “I’m very sorry, but I can’t do that. I can try to fit your appointment tomorrow in the morning?”
Customer: “NO! I WANT IT NOW!”
She STOMPS on the floor. I’m speechless. Seeing an adult do that is just incredible.
Me: “But… I just can’t.”
Customer: “FINE! I’LL GO SOMEWHERE ELSE! You lost a customer!”
She SLAMMED the door. I laughed about it with my colleagues. She came back some days after, WAVING her arm under my nose, showing me a tattoo she paid 300€ for. Someone charged her more than twice the price I gave her, and she bragged about how I should be sorry, without seeing the irony.
Related:
Think Before You Ink, Part 7
Think Before You Ink, Part 6
Think Before You Ink, Part 5
Think Before You Ink, Part 4
Think Before You Ink, Part 3
Question of the Week
Tell us about a customer that lied or scammed to get what they wanted.
