Things Are Heating Up Around Here
I’ve been stopping at this same [Coffee Shop] for the past seven years. Despite working a few different jobs, it’s the most convenient one between my house and the highway. Not only that, but they actually make a decent cup of coffee considering they’re a chain shop.
Up until last week, I’ve shown up there somewhere between seven and nine am every day, depending on the day. There was even a stretch of time where, since it’s right next to a school, I would skip the fifteen-minute drive-thru line and just walk right in. They caught on and would even have my coffee waiting at the counter. They may have messed up my order twice in this long stretch of time.
Recently, my schedule changed drastically. I now stop in between five-thirty and six am, with a whole different crew working. In the past two weeks, this woman has tried to hand me a large hot coffee four times; I order a large iced coffee.
Each time, I’ve corrected her as politely as possible considering I’m definitely not a morning person. Three of those times, she has made a medium coffee and laughed crazily when I corrected her for a second time. Twice, she has attempted to give me a medium iced coffee; at least she skipped the hot coffee step.
Facepalm.
Six mistakes in about ten days means I really need to find a new coffee place, but I have very minimal options that early.
Question of the Week
Have you ever met a customer who thought the world revolved around them?