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They’ve Been Rent From Reality

, , , | Right | June 17, 2022

We rent out houses.

Me: “This is [My Name]; how can I help you?”

Caller: “I have a complaint — a very serious one!”

Me: “I’m sorry to hear that. What can I do for you?”

Caller: “I have a complaint about our mayor.”

Me: “Eh, the mayor?”

Caller: “Yes!”

She starts explaining what the mayor all did wrong the past year.

Me: “I understand you are upset, miss, but I’m afraid I can’t help you. This is something for City Hall.”

Caller: “What?! No! You must fix this!”

Me: “Miss, if you have a problem with the mayor, you can file a complaint with City Hall.”

Caller: “No! I rent my house from you guys, so you guys must fix this!”

I politely declined again and gave her the number of City Hall. If you have an issue with your home, we can help you. If you have an issue because the baker isn’t open when you are there… sorry. And yes, that complaint was received by a coworker.

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Have you ever met a customer who thought the world revolved around them?

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