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They’ve Been Overcharging For A Long Time

, , , | Right | November 4, 2020

I’m walking past the customer service desk when I overhear this exchange. It is currently June.

Clerk: “Hello, how can I help you?”

Customer: “Yes, I was looking over my bank accounts from August, and based on the sales you’ve had since then, I think I was overcharged.”

Clerk: *Pause* “Do you have any receipts?”

Customer: “No, I lost those months ago, but I’m sure I was overcharged.”

I had to walk away so I could laugh while the poor customer service clerk tried to convince her that she had not been overcharged and there wasn’t anything they could do ten months later.

Question of the Week

What is the most stupid reason a customer has asked to see your manager?

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