They’re Totally Fruit Loopy
I work in the deli and also handle catering orders at a supermarket. A woman ordered a fruit tray from us, and unfortunately, it wasn’t ready when she came to pick it up. The woman was not happy about it and started complaining to her teenage daughter.
I go over to hurry the fruit guy along, and after a few minutes, I return with the lady’s tray. After I hand it to her, she stares at it for a second.
Customer: “This is the wrong price.”
Me: “What is it priced at?”
She does not respond, instead holding the price tag like a dead fish. I have terrible vision, so I can’t read the tag from where I am standing, so after asking her three or four times, I reach out and gingerly take it from her hand.
Me: “Oh, yes, I see it’s priced wrong. Let me go get a new tag.”
Her daughter then whines:
Customer’s Daughter: “You didn’t have to do that. That’s rude.”
I am confused but just ignore her to go get the other tag. I come back with the correct price and stick it onto the box.
Me: “There you go! Have a great day!”
Customer: “Where’s my fruit tray?”
Me: “Excuse me, ma’am? What do you mean? It’s in your cart.”
Customer: “No. This isn’t mine. You gave mine to someone else.”
I am done. We are busy and I have a lot to do.
Me: “I don’t know what to say, ma’am. I gave you your tray. I have to go now. Have a good day.”
I turn and walk back to the cooler, at which point I hear:
Customer: “Wait! I’m not done talking to you!”
I look back and see her following me. As I walk into the cooler, I think I am safe. Wrong. This woman follows me into the walk-in cooler. Now I am panicking. I yell.
Me: “Get away from me!”
As I push through the carts and other things in the cooler, I hear my manager yell:
Manager: “Ma’am! You’re not allowed in there!”
I ran out the other side of the cooler and hid in the prep area until they left!
Question of the Week
What is the most wholesome experience you’ve ever had?