They’re Starting To Catch On
Customer: “I thought I should let you guys know your phone isn’t working.”
Me: “Okay. Are you sure you’ve been dialing the correct number?”
Customer: “Yes, I’ve been trying 0800-2100 all week, and it never goes through.”
Me: “…0800-2100? That’s not our number – our number is [Number]. If you don’t mind me asking, where did you get 0800-2100 from?”
Customer: “Right there, on your door.” *points*
Me: “Sir, that’s not a phone number… Those are our business hours.”
Question of the Week
Have you ever served a bad customer who got what they deserved?