They’re Not On Each Other’s Tempo
(I get a job as a music instructor at a small music school outside a big city. About a week into working there, I get assigned a new student, who is presented to me by the student’s mother.)
Mother: “Hello, this is [Student]; she’s your new student.”
Me: “All right, thank you, ma’am.”
(I start to take the student to the practice rooms.)
Mother: “Um… I’m sorry, what are your qualifications?”
Me: “What, ma’am?”
Mother: “What are your qualifications?”
Me: “Well, I’ve played piano for fourteen years, was trained as an opera singer, and have competed internationally in musical theatre competitions.”
Mother: “Oh, that won’t do. You see, I’m a musical theatre education major, and I hold the highest standards.”
Me: “Ma’am, I assure you I am qualified for this position.”
Mother: “I assure you, you are not.”
Me: “Ma’am, you may find another instructor, or, if you desire to be so rude, you could simply teach her yourself. You are a music education major, are you not?”
Mother: “Why would I want to teach my own child?”
Me: “Because she’s… yours, ma’am?”
(The mother stormed out with her child. Two weeks later, we got a call at the academy from the same mother asking for the best instructor for musical theatre, which was me. My coworker asked what I would like my response to be. I said I would rather try and teach a stick to sing; mother nature would be nowhere near as much a b****.)
Question of the Week
Have you ever served a bad customer who got what they deserved?