They’re In Hot Sauce Now

, , , , , | Working | September 17, 2018

(I’m going to grab some lunch at a fast food place. I like to have a particular kind of sauce with my meal because before my father died, he would always get the same sauces and we’d eat together. It’s a way of making me feel like he’s still with me. So, naturally, I ask for this sauce when I go to order. It’s typical that this gets mixed up with a similar sauce when I get my food. I point it out and get a quick apology for the mix-up and the right sauce. At least, that’s what normally happens.)

Me: *seeing I have honey mustard instead of hot mustard* “Excuse me. I was given the wrong sauce. I asked for hot mustard.”

Cashier: *snottily* “Well, it’s the exact same thing.”

Me: “With all due respect, it’s not. Please, may I get hot mustard, instead?”

Cashier: “We’re all out.”

(I can see where they keep the sauces, and I can tell you, it most definitely isn’t out.)

Me: “Please, one is all I need.”

Cashier: “I don’t have to give you any! You don’t need anything else!”

Me: *smiling politely* “May I speak to your manager, please?”

(She brings the manager, obviously telling him her side of the conversation, and I hear her tell him that I am cussing her out.)

Manager: “Ma’am, I heard you were verbally abusing my employee.”

Me: *shaking my head* “No, sir. I simply asked for hot mustard instead of honey mustard. I still would like that, but I wanted you aware of her actions. She spoke to me rudely, proceeded to lie to me, and then told me what I consider to be an insult.”

Manager: “I don’t believe that. She’s our best employee here and—”

(A nearby customer has been looking at the menu the entire time, so he has heard everything.)

Customer: “The girl’s right; she never said anything rude. She was polite the whole time she was getting harassed. Doesn’t matter if she’s your best employee or not. She insulted a customer, who I’m surprised is still here.”

(The manager’s eyes widened as he looked at his cashier, telling her to get me the sauce I asked for. I thanked her in as polite a tone as I could muster and went to eat. The customer then stopped by my table. Turns out he was the manager’s brother!)

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