They’re A Card-Carrying Member Of The A**-Hole Club
(I get a lot of rude people throwing their credit cards at me. One day it happened one time too many.)
Rude Customer: *blathering on phone, throws card at me*
(The card falls in crack between my desk and wall.)
Me: “Oops, can’t reach that. Do you have another card?” *big grin*
Rude Customer: *to phone* “Hold on a second.” *to me* “You’ll get that, b****, or else!” *shakes fist*
Me: *bigger grin* “Can’t. Now, pay or lose your room!”
(She rants expletives at me, and I just smile, which only makes her madder. Finally the manager is called.)
Rude Customer: “She dropped my card and that’s my only one!”
Me: “Not true; she threw it at me. Check the cameras.”
(The customer choked, then flounced away. She later complained the corporate, and got a free certificate! Her card is still there as far as I know.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.