They’re About To Get A Chip Card On Their Shoulder

(The store I work at is one of the first in the area to get chip card readers. If the card has a chip, the card scanner won’t allow the customer to swipe. At this point, our store has had the chip card reader for about six months, and we’re still one of the only places to use it. The customer swipes his card and I hear the reader beep.)

Me: “Oh, you have a chip card! Just insert it in the bottom there and leave it until it tells you to take it out.”

Customer: *inserts his card* “You know, I really don’t like this new system. It’s much easier to just swipe.” *he takes his card back out*

Me: “Oh, you didn’t leave it in long enough. Try that again, and it’ll tell you when you can take it out.”

Customer: “Okay, fine.”

(He inserts his card again, and takes it out when the reader asks if he wants cash back.)

Customer: “This process takes too long.”

Me: “I’m sorry, but you took your card out too early again. Try again, and it’ll tell you on the screen when you can take your card out, and it’ll beep obnoxiously.”

Customer: “This is ridiculous!” *puts card in and takes it out too early again*

Me: “That was still too early.”

Customer: “I don’t have time for this. Here.” *hands me a $100 bill*

Me: “All right, out of a hundred.” *I open my till to make change and notice another potential problem* “I’m out of tens and fives, so you’ll be getting a lot of ones. Is that okay?”

Customer: “Whatever! I just want to get out of here.”

(I had to bite my tongue about how if he had just listened to instructions, he’d be gone already.)