They Were Just Wingin’ It
(I like buffalo wings, a lot. This fast food place has a 12-piece, 24-piece, and 48-piece options. I order 36 wings. The kid rings me up and tells me the price, which seems awfully high according to the board prices above and behind him.)
Me: “Why so much?”
Cashier: “We don’t have a 36-piece option, so I charged you for the 48.”
Me: “But you DO have a 24-piece option, and a 12-piece option. Doesn’t that make 36 total?”
(He stared at me a minute, then canceled the order and redid it, all without a word.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
