They Watched From Beginning To End… Of Their Attention Span
Clients From Hell, Ignoring & Inattentive, Lazy/Unhelpful, Stupid, Web Design | Right
| May 29, 2023
Client: “I watched the instructional video you prepared, and I am able to add and publish a post. How do I get the new post to appear on the navigation menu?”
Me: “You watched the video from beginning to end?”
Client: “Yes.”
Me: “Okay, scroll to 6:30 on it.”
Client: “Okay.”
Me: “The title should read ‘How to Make a New Post Appear’.”
Client: “Right.”
Me: “Now finish watching the video.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.