They Need To Self-Prescribe Some Common Sense

, , , , | Working | December 18, 2019

(We have been getting wrong number phone calls for several days straight informing us that a prescription is ready at the pharmacy. I call the pharmacy hoping they might be able to fix the error.)

Tech: “This is [Pharmacy]; how can I help you?”

Me: “Hi. There seems to be a mixup; you keep calling our house and it’s the wrong number. We don’t have a prescription with your pharmacy.”

Tech: “Okay, what name is the prescription under?”

Me: “I don’t know. It’s not our prescription; you’re calling our number by mistake.”

Tech: “Okay, can I have the last name?”

Me: “It’s not our prescription; we use [Other Pharmacy] across town. We aren’t even close to you. You are calling our number by mistake. I can give you the number.”

Tech: “I can’t look up anything by number; I need a name.”

Me: “Okay, it’s [My Name].”

Tech: “Huh, I don’t see you in our system at all.”

(We’re still getting phone calls.)

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