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They Need To-Go Away

, , , , , , | Right | December 6, 2020

Due to the recent health crisis, our hotel has limited staff and guest interactions as much as possible, including eliminating room service for dining. I receive calls like this multiple times a night because no one pays attention at check-in.

Guest: “Are you doing room service right now?”

Me: “No, ma’am, due to the restrictions in place from the health crisis. However, the restaurant is still taking to-go orders that you can come to pick up.”

Guest: “Oh, can someone bring it to my room?”

Me: *Restraining sarcasm* “No, ma’am, as that would be room service.”

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