They Lost The Game
(Customer comes up to the counter with a Nintendo Amiibo figure of Sonic.)
Customer: “Hi, do you know which games this figure is compatible with?”
Me: *pulls up a list* “It works with Super Smash Bros for Wii U and 3DS, Super Mario Maker, and Mario Kart 8.”
Customer: “What about Sonic Generations?”
Me: “Sorry, that game is on the Xbox 360; Amiibo figures only work on the Nintendo WiiU and New 3DS.”
Customer: “Well, I have a portable NFC reader.”
Me: “Again, that only works on the 3DS or 2DS.”
Customer: “I don’t see any reason why it wouldn’t work on my Xbox 360.”
Me: “The Xbox 360 and Nintendo Wii U/3DS are made by totally different companies.”
Customer: “But they’re both video game consoles.”
Me: *takes a deep breath* “Sir, the Xbox 360 is made by Microsoft and the Wii U and 3DS are both made by Nintendo. Microsoft and Nintendo don’t work together on game consoles and the two consoles don’t even play the same games.”
Customer: “But I’ve seen Sonic on both consoles.”
Me: “Yes, but Sonic Generations has never been on a Nintendo console, let alone the WiiU or 3DS. Even if it was, there’s no guarantee the Sonic amiibo would work with it.”
(Customer has blank stare.)
Customer: “Wait, what if I put the Sonic Generations disc in a Wii U?”
Me: “Nothing would happen.”
Customer: “Oh.” *walks away*
Me: “Next, please.”
(Another customer comes up to the counter with a copy of ‘Fallout 4’ for the Xbox One.)
Other Customer: “Does this work on mobile?”
Me: “Sorry, I’m going on break…”
Question of the Week
Have you ever served a bad customer who got what they deserved?