They Learned The Connection Between Bad Behavior And Disconnection

, , , | Right | July 5, 2020

Receptionist: “[Company] Publishing; how may I direct your call?”

Caller: “I need to speak with the representative for trade.”

Receptionist: “What is this in reference to?”

Caller: “Just connect me.”

Receptionist: “Sir, to connect you, I need more information.”

Caller: “JUST. CONNECT. ME.”

The receptionist puts him on hold and asks our office manager, who sits behind her, what she should do. The manager tells her to transfer the guy to her. By the time she gets back to the call, the man has hung up, but he calls back almost immediately.

Receptionist: “[Company] Publishing; how may I direct your call?”

Caller: “LISTEN HERE! JUST CONNECT ME TO YOUR CEO! I NEED TO SPEAK WITH HIM IMMEDIATELY!”

Receptionist: “Sir, I am going to connect you to someone who can assist you now.”

Caller: “You f****** whore! How dare you do this to me?! You are a useless whore.”

Receptionist: “I guess I will not be helping you after all.”

The receptionist terminates the call. The office manager, who only heard the receptionist’s side, comes over:

Office Manager: “What happened?”

Receptionist: “He called me a f****** whore.”

Office Manager: “I’m glad you hung up.”

The guy never called back, but my boss has given our receptionist permission to hang up on him if he does. We’re somewhat lax here. I had an issue with an agent once who was harassing me and my boss told me I could tell him to “Go f*** yourself!” if I needed to. I didn’t, but I appreciated my boss saying I could!

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