They Know “Not” What They Speak Of

, , , | Working | December 17, 2019

Me: “I bought this skillet yesterday and when I got home I started to wonder if this handle is oven-safe. I called your customer service and they told me that it is not and that I can exchange it. But why didn’t you mark the product ‘not oven-safe’?”

Employee: “We don’t label products with what they are not suitable for but instead with what they are suitable for.”

Me: *pointing out the “not suitable for microwave oven” sign on the product*

Employee: “…”

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