They Know How To Push Your Buttons Even When They’re Not Pushing Any

, , , | Right | January 13, 2019

(A client calls in reporting issues with his laptop. After several minutes of trying to get their laptop online, and him just repeating “I’m trying what you said but it’s not doing anything.”)

Me: “Okay, sir, please reboot your computer.”

Client: “How do I reboot?”

Me: “With the Start menu, then Restart.”

Client: “Where’s the start thing?”

Me: “The same thing you pressed to get to the Control Panel options.”

Client: “I’m not sure what you mean… I haven’t pressed anything… I wasn’t sure what you were asking me to do… ”

(And people wonder why computer techs seem anti-social sometimes.)

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