They Had A “Least Expensive” Education
I work in a pack and ship store. I’ve just finished getting a customer’s shipping information. She’s been going on and on about not wanting to spend a lot of money on shipping.
Me: “All right, your least expensive shipping option is going to be—”
Customer: “Hold up right there! I don’t want no ‘least expensive’! I want the cheapest!”
Me: “Okaaaay, the ‘cheapest’ I have is—”
Customer: “—and you’d better give me the cheapest! I don’t want no least expensive; you’d better not give me least expensive!“
Me: “Oh, no, ma’am, I won’t. The cheapest is [price].”
Customer: “Good girl! Good listening! I’ll take it! No ‘least expensive’ for me!“
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
