They Grow Up So Fast, Part 2
(I am working one night in the children’s department. An older man approaches me about buying clothes for his son. Normally, the children’s department only carries clothes for infants, toddlers, and elementary school-aged kids.)
Customer: “Excuse me, I’m looking for some clothes for my son. Is there anything you would recommend?”
Me: “The skate and surfwear brands are very popular. Would you like to have a look?”
Customer: “Yes, please.”
(I show him around and let him shop for a few minutes. He later approaches me.)
Customer: “I’m not sure if these clothes will fit my son. Is it okay if we return them in case they don’t fit?”
Me: “Of course. Just making sure, how old is your son?”
Customer: “Eighteen.”
Me: “Eighteen months?”
Customer: “No, eighteen years.”
Me: “Sir, this area is primarily for infants and toddlers. You’ll want to look in the young men’s department.”
Customer: “Are you sure, miss?”
Me: “Yes, sir, I’m positive.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
