They Finally Nailed It

(I work in the hardware department. This means mostly screws, nuts, and bolts. An older woman come in.)

Customer: “I need a screw that I can bend to hang up a line from.”

Me: “What is the line for?”

Customer: “I want to hang a line to dry some clothes.”

Me: “In that case I can suggest a screw hook.” *I show it to her*

Customer: “No. That’s not what I want.”

(After showing her as many possible screws as I can think of, she gets quite mad.)

Customer: ” NO, I want a screw that you hammer in!”

(Pause.)

Me: “Do you want a nail?”

Customer: *looks me up and down and then says with disgust* “Well, if that’s what you call it!”